Returns & Refunds

We want you to be confident in your purchase. If something is not right with your order, we are here to help.

How to start a return

Email support@crisispatrol.com with your order number and the item(s) you would like to return. Our team will reply with return instructions.

You have 30 days to return your order. You arrange and pay for the return shipping yourself.

If your order arrives damaged or you received the wrong item, contact us as soon as possible and include a photo. We will make it right.

Approved refunds are issued to your original payment method. You will receive an email once your refund has been processed.