Crisis Patrol

Privacy Policy

At Crisis Patrol (Krisskydd Sverige AB), we protect your personal integrity and are committed to safeguarding your personal data to the best of our ability. Our goal is to comply with all applicable laws and regulations regarding the protection of personal data.

This policy helps you understand what kind of information Crisis Patrol collects and how it is used. By accepting the policies on the website in connection with a purchase or providing information, you consent to the processing of your personal data according to the provisions outlined below.

Crisis Patrol (“Crisis Patrol” / “Krisskydd Sverige AB” / “we”), 559345-8994, Box 48, SE-711 21 Lindesberg, Sweden, is the data controller for the processing of your personal data.

WHAT PERSONAL DATA DO WE PROCESS?

We process the personal data that you provide to us or that has been provided to us, or that we have collected on the website through cookies. The personal data that Crisis Patrol processes includes your name, gender, email address, purchase, payment, and order history, delivery address, IP address, phone number, and where applicable, your national ID or social security number (if legally required for identification or payment purposes).

HOW DO WE USE YOUR PERSONAL DATA?

The data may be used for identification, direct marketing, customer surveys, newsletters, and statistical purposes. It may also be used for postal, SMS, and email communications, as well as phone-based marketing, unless you opt out. You can contact us at any time to stop marketing directed at you.

Data may also be used to analyze purchasing behavior to provide relevant information and marketing, and to improve the website and our payment solutions. This may involve sharing necessary data with trusted third parties (e.g., payment providers, analytics partners). We take care to ensure such transfers comply with relevant data protection laws.

Your national ID or social security number may be processed for specific purposes related to credit checks or payment obligations, and only where legally justified and required by payment service providers.

Your data may also be transferred outside the EU/EEA under safeguards compliant with the General Data Protection Regulation (GDPR), such as Standard Contractual Clauses or adequacy decisions.

If the operation of Crisis Patrol is sold or merged, your personal data may be transferred to the new owner in accordance with applicable legal protections.

Crisis Patrol uses Google Ads and other digital advertising platforms for marketing purposes.

HOW DO WE PROTECT YOUR PERSONAL DATA?

To securely store and protect your personal data, we use secure servers, encryption (such as SSL), access controls, and industry-standard security software. Only authorized personnel have access to your personal data, and all processing is done under confidentiality agreements.

HOW LONG DO WE STORE YOUR DATA?

If you register as a customer/member, your data is stored until you choose to unsubscribe. You may cancel your registration at any time. For non-registered customers, data is stored as long as necessary to fulfill legal, contractual, or warranty obligations, but never longer than permitted under applicable laws.

ACCESS, UPDATE, AND CORRECTION OF YOUR PERSONAL DATA

You have the right to request access to the personal data we process about you. You may also request correction or deletion, object to processing, or withdraw your consent. For legal reasons, such requests must be submitted in writing and signed by you, sent to our postal address. Email requests cannot be accepted for these actions due to identification requirements.

Please contact us at support@crisispatrol.com if you need to update your personal information or if you have any questions about your data.

This policy may be updated from time to time. The current version will always be available on our website.

US PRIVACY NOTICE (INCLUDING CALIFORNIA PRIVACY RIGHTS)

If you are a resident of the United States, including the State of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Crisis Patrol does not sell or share your personal information with third parties for monetary compensation. However, we may use cookies and analytics tools that could be considered “sharing” under California law.

CATEGORIES OF PERSONAL INFORMATION WE COLLECT:

  • Identifiers (e.g., name, email, IP address, device ID)
  • Commercial Information (e.g., purchase and transaction history)
  • Internet or Network Activity (e.g., browsing behavior on our website)
  • Geolocation Data (based on IP address or delivery location)
  • Inferences (e.g., preferences derived from interactions)

We collect this information to:

  • Provide and deliver products and services
  • Conduct analytics to improve our offerings
  • Personalize your experience and marketing
  • Comply with legal obligations

YOUR RIGHTS UNDER CCPA/CPRA:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information (with some exceptions)
  • The right to correct inaccurate personal information
  • The right to opt-out of sale or sharing of personal information
  • The right not to be discriminated against for exercising your privacy rights

HOW TO EXERCISE YOUR RIGHTS:

You may request disclosure or deletion of your personal data by contacting us at: support@crisispatrol.com

To verify your request, we may require you to confirm your identity.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION:

If you are a California resident and wish to opt-out of any potential sale or sharing of your data, please email us with the subject line “California Privacy Request” to: support@crisispatrol.com

We will respond to verifiable requests within the timeframes required by law.

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